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Transparent two-part pricing

WhatsApp Pricing: Software + Meta Message Costs

The total cost of WhatsApp for a business has two separate layers: a flat GoUltra software subscription, and Meta's message charges by category and country.

Short answer

Your total WhatsApp cost = a flat GoUltra subscription (the software: team inbox, Business AI Agent, templates, campaigns, calendar workflows) + Meta's per-message charges (billed by country and message category). GoUltra does not add a separate markup to Meta's message rates. Service replies inside the 24-hour window are free for the first 1,000 each month per business phone number; Meta charges after that (since 1 October 2026).

WhatsApp pricing has two layers

Almost every "WhatsApp cost" question comes down to separating these two. GoUltra keeps them clearly apart and never marks up Meta's charges.

Layer 1

Your GoUltra subscription

A flat monthly software fee for the workspace: the shared team inbox, the Business AI Agent, campaigns with WhatsApp message templates approved by Meta, appointment reminders and calendar workflows, contacts and team seats. This is the price you choose below.

Layer 2

Meta's message charges

WhatsApp template messages are billed by Meta under its WhatsApp Business Platform pricing, per message, by recipient country and message category. GoUltra does not add a separate markup to Meta's message rates.

GoUltra subscription fees cover the software platform. Meta WhatsApp Business Platform message charges are separate and may change based on Meta's current pricing, message category, destination country, and delivery status.

GoUltra subscription plans

Prices in US dollars. Local currency is set by your country at checkout. Every plan starts with a 7-day free trial.

Starter

$49/mo
or $39/mo billed annually

For a solo business or a small team getting started on WhatsApp.

  • Up to 1,000 contacts
  • Up to 3,000 workflow/template sends / mo
  • Up to 50,000 AUTH verification sends / mo
  • 3 team members included
  • 3 connected WhatsApp numbers
  • Business AI Agent: ~50 free conversations/mo.

Enterprise

$349/mo
or $299/mo billed annually

For high-volume operations and multi-location businesses.

  • Up to 100,000 contacts
  • Up to 1,000,000 workflow/template sends / mo
  • Up to 1,000,000 AUTH verification sends / mo
  • 100 team members included
  • 50 connected WhatsApp numbers
  • Business AI Agent: ~400 free conversations/mo.

AUTH verification sends are counted separately from Marketing and Utility workflow sends. Free-form service replies inside the 24-hour customer service window are not template sends. Since 1 October 2026, Meta bills them after the first 1,000 each month per business phone number. Meta WhatsApp Business Platform fees may apply separately according to Meta's current pricing by message category, destination market and delivery status. GoUltra's Business AI Agent is a GoUltra feature, not Meta Business Agent.

Included in every plan

Every plan includes the full workspace - these are capabilities, not add-ons. Plans differ only by the limits in the table below.

Compare plans

Exact plan limits, side by side. Every plan includes the full workspace above; plans differ only by these numbers.

FeatureStarterProfessionalEnterprise
Contacts1,00025,000100,000
Workflow / template sends / mo3,00075,0001,000,000
AUTH verification sends / mo50,000250,0001,000,000
Team members320100
Connected WhatsApp numbers3550
Business AI Agent trial / mo~50~150~400

Meta message categories

Meta bills business-initiated template messages in three categories - Marketing, Utility, and Authentication. Free-form Service replies inside the 24-hour customer service window are not a template category. Since 1 October 2026, Meta charges for them after the first 1,000 each month per business phone number, and charges for Utility templates sent inside an open window. The rate per message is set by Meta and depends on the recipient country. We do not reproduce a full numeric rate table here to avoid showing a figure that may be out of date.

Marketing

Promotional messages - offers, announcements, re-engagement. The highest-rated category.

Utility

Messages tied to a specific transaction or event - order updates, appointment reminders, confirmations. Typically much lower than Marketing.

Authentication

One-time passcodes and verification messages. Priced separately by Meta, typically in the lower range.

For current, exact per-message rates by country and category, see Meta's WhatsApp Business Platform pricing.

What changes your Meta message cost

Recipient country

Meta sets per-message rates by the recipient's country code, not your location. The same Marketing template can cost very different amounts in different markets.

Message category

Marketing is the highest-rated category. Utility and Authentication are typically much lower. Service replies inside the 24-hour window are free up to 1,000 a month per business phone number, then charged.

How you message

Replying inside the 24-hour customer service window uses service messages: the first 1,000 each month per business phone number are free, and Meta charges after that (since 1 October 2026). Template sends are billed per delivered message, so the mix of templates vs replies affects the total.

Related

Pricing FAQ

No. Your GoUltra subscription covers the software - the team inbox, Business AI Agent, templates, campaigns and calendar workflows. WhatsApp message charges are billed by Meta under its WhatsApp Business Platform pricing, based on the recipient country and message category, and may change based on Meta's current pricing, message category, destination country, and delivery status. GoUltra does not add a separate markup to Meta's message rates.
Meta groups template messages into Marketing, Utility and Authentication, each billed at a different per-message rate that depends on the recipient country. Service messages - your free-form replies inside the 24-hour customer service window - are free for the first 1,000 each month per business phone number. Since 1 October 2026, Meta charges for each one after that.
It depends on the recipient country and the message category. Marketing is the highest-rated category, while Utility and Authentication messages are typically much lower, and service replies inside the 24-hour customer service window are free for the first 1,000 each month per business phone number (charged after that since 1 October 2026). Check Meta's pricing page for exact, current figures.
GoUltra subscription prices shown here are in US dollars. Local pricing in other currencies is set by country at checkout. Meta's message charges are billed separately by Meta in its own supported currencies.
Yes - every plan starts with a 7-day free trial. There is no charge during the 7-day trial. Each plan also includes a trial pack of Business AI Agent conversations; additional conversations are available as pay-as-you-go top-ups in your dashboard.
Yes. You can move between Starter, Professional and Enterprise from your dashboard as your contact list, team size and volume change.

Start your 7-day free trial

Set up your WhatsApp workspace, then add Meta message volume as you grow. No charge during the 7-day trial.